I can’t believe that this is the first time I’ve heard about this!! – Help Your Users Record And Report Bugs With The Problem Steps Recorder
This is a fantastic tool but how come its not more widely known about.
I can think of many occasions when this would be so useful. Please pass this out to everyone you know. Half of the issues support people have is trying to replicate exactly what the users have done – this tool sorts this out!!
Thanks you Scott Hanselman for publishing